Who is Nextiva?
Updated June 2013. Not much has changed with Nextiva, except they are still one of two of the best fax services out there. Nextiva is a full service business communications company. They have three major products. Nextiva Connect360, a complete digital phone solution for any type of business, Nextiva Connect a centralized solution for connecting your employees to you and your staff by routing your calls to any phone, and vFax, Nextiva’s Internet Fax service.
Features Click for Nextiva Fax Free Trial
In addition to their attractive pricing Nextiva vFax is chock full of features
Signing up for Nextiva Fax Click for complete pricing info and Nextiva Fax Free Trial
Signing up for Nextiva vFax is easy. First you choose your plan. After that you get to choose your fax number from a list of local area codes in your state and the actual exchange itself. Not many fax companies let you choose a number like this. Very cool feature.
Like all free trials they do ask for your credit card but they won’t bill you until after the 30 day trial is up. They actually tell you the exact date you’ll be billed on so there are no surprises.
After you click continue you get to click on the terms and conditions and confirm your order. Note that like most services Nextiva has an automatic annual renewal which is there to keep you from having your service lapse. I recommend you note the renewal date on your calendar.
After hitting confirm you’ll see a pop-up asking you to please wait while they process your order. You’re almost ready to fax.
You’ll receive a confirmation email which kindly shows that you have not yet been charged, and a separate email with your id & password as well as information on how to use the service.
Sending & Receiving Faxes Click for Nextiva Fax Free Trial
Nextiva works like all other Internet fax services.
You can also use their online fax management interface. This service includes the following features: Click for Nextiva Fax Free Trial
All these features were straight forward and easy to use. In fact it is one of the cleaner interfaces I’ve used for managing faxes online.
Nextiva lets your store your faxes online for up to 6 months. They do offer a free software tool to help you manage your faxes on your PC. This of course can be done without the tool but it might make it easier, and it’s free
Although I’ve not extensively tested Nextiva fax at this point in time I can tell you it makes a difference if your fax company manages their own servers like Nextiva does. Careful server management does come in to play for timely delivery and receipt of faxes. The fact that they run their own servers should mean more reliable and fast fax delivery.
Nextiva has multiple ways to get support.
Phone, email and a very nice self service FAQ. That fact that they give you their support number right on the login page is a testament to a company who really does believe that customers come first.
Pricing Click for Nextiva Fax Free Trial New Low Annual Price
Nextiva has multiple pricing packages starting at only $4.95 a month when purchased as an annual plan. This is pretty good but if you’re a heavy fax user then their Small Business package or Business Pro packages are really one of the best deals available.
Canceling NexTiva Fax
After running my trial of NexTiva I’m happy to say that it was painless and easy to cancel. I went to their help page, clicked on the email ID and sent a message requesting to cancel my account. I received an email back within 24 hours confriming my cancellation. It’s good to know that if they don’t meet your needs cancellation is not a hassle.
Bottom line review of Nextiva vFax – Highly Recommended for Medium to High Volume Fax Needs
If you do a lot of faxing this may be one of the best values for the money. With an excellent mix of low pricing plans paired with excellent customer service and a simple to use online interface Nextiva is well worth considering
Video of Faxtiva Back end Interface