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Internet Phone Service for small business – How it works

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One thing that hasn’t changed is that small businesses still need to talk to their customers and be easily reachable and responsive.  Email is fine for some conversation, faxes are great for sending documents for signature but nothing beats actually talking to a customer on the phone or face to face.

Connecting with your customers

Before you can talk to a customer they have to find you. And when they call your company you want to put your best face forward.  No matter how small your small business you should NEVER use your home line or answering machine for business use.

Old technology vs  Virtual Phone Systems

PBX phone systems of yesterday and complex phones with lots of buttons are a thing of the past. The Internet now allows you to have a virtual phone system with no hardware or software. With traditional systems you need hardware (which breaks) and software that needs updating. Managed Internet phone systems give you all the benefits with none of the headaches.

How do Internet phone systems work?

  • Internet phone systems work by
  • Giving you a unique toll free number or using your current number
  • Routing your calls through an Internet Phone Systems “virtual switch”
  • Letting you easily configure “rules” that let you decide which calls go where including faxes

What are the benefits?

  • Big company feel that increases customer satisfaction by routing their call correctly
  • No hardware
  • No software
  • Easy to configure
  • Online call management and tracking
  • Effortless expansion
  • Sets up in minutes
  • “Fimd Me” features so you never miss a call
  • Dial by name directory
  • The list goes on.

Here is a list of several Internet Phone Services or Virtual PBX’s you can try for about $10 a month.

www.ringcentral.com

www.my1voice.com

There are dozens of others and we’ll start reviewing them for you right here so sign up or our RSS feed (on the right hand column) today.

 Services to try

 

 
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