Who is eFax
EFax is a publicly held company that has been in the fax business just about forever. They are wholly owned by J2 corporation who also owns Send2fax, Dataoncall and several other fax companies. eFAX is the best of thier bunch.
Update! 11/08 eFax now includes 30 Free US pages sent every month & an Annaul plan that brings the monthly price down to only $14.13 a month. this is a very good deal on a very good service.
Signing up
Signup is relatively easy for EFax. They accept the following credit cards
- Visa
- Master Card
- American Express
Using eFax
Log in to EFax EFax uses standard login procedures and lets you send and receive faxes either using your email ID or through their very well thought out online interface. eFax also has a downloadable fax application which is not necessary to use the service but does add some functionality. The last time I checked eFax advertised the ability to send faxes directly from Microsoft office but was unable to help me configure it. This is not usually a critical feature in any case.
eFax offers
- Web access
- Proprietary software (not necessary to use the service)
- Regular email to fax and fax to email
Number Coverage
NICE FEATURE: eFax has probably the BEST number coverage of any of the Internet fax services. They cover 90% or great of the county. As with any fax service they do recycle numbers so the chance of getting unwanted spam exists but is not likely until you start giving out your number then all bets are off. The beauty of Internet Fax is that you get your fax in your email letting you easily delete any spam without having to worry about ink and paper costs and tying up your fax machine. eFAx allows you to transfer your current fax number which can be a plus if your current number is widely distributed.
eFax Customer Service
These guys got it covered with Toll Free phone, email and chat support. Their customer service appears to be out of India but is well done and in the unlikely event that you need a higher level of support tier two support is out of the US. Setup & Administration The setup is very easy to do and you can be up and running in minutes. eFax like all Internet fax services is easy startup and use. EFax Pricing Efax has EFax Service Screenshots coming soon!
eFax Pricing
eFax has three levels of pricing
| Access from anywhere |
eFax Pro |
eFax Plus |
eFax Free |
| Online fax storage |
2 years |
1 year |
30 days |
Included pages
Received Only |
200 month
|
130 month 30 outbound |
20 month |
| Cost to send faxes |
$0.10 per page |
$0.10 per page |
Not Available |
| Fax file formats |
PDF TIFF |
PDF TIFF |
EFX
need software
|
| Customer service |
Phone email |
Phone email |
email only |
| Emails that can receive faxes |
5 |
5 |
1 |
| Free fax management software |
Yes |
No |
No |
| Cost |
$19.95 a month |
$16.95 a month |
Free |
We really do NOT recommend using eFax free service as it has significant limitations including that your number will likely be in Chicago or some other city not close to home. It also does not allow you to send faxes. Caution!!! eFax's Pay service is EXCELLENT! The free service also pack a whole lot of numbers onto One fax box and there are no guarantee's as to when you'll get your faxes.
Though expensive eFax's Plus service is a solid Internet fax service from a provider that offers excellent service and is rock solid.
|
Updated January, 2009. EFax is one of if not THE oldest of the Internet fax services. They have been around since 1995 in one form or another. Though they did not coin the name or term electronic fax or efax (AT&T did that but I guess forgot to TM it) the term efax is often used to describe any type of email to fax but is a registered. Flat out eFax moves the MOST Internet Faxes of anyone on the planet. Click on the button to find out about the savings availalbe with their annual plans.