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Comparison of a PBX system to a Virtual PBX system
PBX systems are phone systems used by most businesses.
They allow incoming calls to be routed to the correct person or department & mange voicemail. Since they usually do this without having to talk to an operator they can save businesses some money. There are two options when considering a small business phone system; a Hardware/Software solution or a Virtual/Hosted solution.
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Trying RingCentral is truly an incredibly easy experience
and one you'll find amazing. You can try the basics of the service without even
giving them a credit card.
First I went to their web site (Try it Free ) and picked a toll free
number, typed in my company name and my mobile phone and office phone
numbers. Additionally you can enter your
email id if you’d like to receive faxes.
Fill in the easy to read anti spam code and hit start now.
The next page lets you call your new number. This is where
the fun begins. The instructions ask you
to call your new number. A fairly nice
sounding “text to speech” software welcomes the caller and reads the name of
your company. Very nice. It then gives
you three options of getting sales, operator or sending a fax.
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Virtual PBX is just another name for an Internet Phone System. A PBX being the hardware and
software used to set up a business phone system. By using a virtual PBX or
Internet phone system you have the benefits of a big company phone system
without the hassle of the hardware, software or personnel to maintain
them.
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One thing that hasn’t changed is that small businesses still
need to talk to their customers and be easily reachable and responsive. Email is fine for some conversation, faxes
are great for sending documents for signature but nothing beats actually
talking to a customer on the phone or face to face.
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Internet Phone Systems 
